Shipping policy

Shipping Policy

Last updated: 24 September 2026

Thank you for shopping with edwinswardrobe

We are based in Midrand, Johannesburg, South Africa, and currently offer delivery within South Africa.

Order Processing

Orders are processed after payment has been successfully received. Orders are generally processed within 1 –3 business days , delivered in 2-7 business days

Once your order has been dispatched, you will receive the available tracking information where applicable.

Delivery Times

Estimated delivery times within South Africa are generally 2–7 business days after dispatch, depending on the customer's location and the courier service being used.

Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, public holidays, adverse weather, or other unforeseen circumstances.

Shipping Fees

Shipping fees, where applicable, will be displayed at checkout before payment is completed.

Incorrect or Incomplete Delivery Information

Customers are responsible for providing an accurate delivery address and contact information. If incorrect information is provided and the order needs to be reshipped, additional delivery charges may apply.

Delayed or Lost Orders

If your order appears to be significantly delayed or has not arrived within the expected delivery period, please contact us so that we can assist with tracking the shipment.